Make and receive external calls via Microsoft Teams

Traditionally, companies use Microsoft Teams for internal communication and collaboration, while their phone system is used for external communication. The seamless integration with the Dstny Business Communications platform allows your users to make and receive external calls via Teams easily.

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Companies wishing to use their trusted MS Teams for both internal and external communication can do so by linking their Teams softphone with the Dstny Business Communications Platform. Users immediately benefit from Dstny’s cloud telephony, advanced call routing, fixed-mobile integration, IVR, and additional analytics and CRM integrations.

Get more out of Teams with the Dstny Telephony integration

Discover all the benefits

Make external calls and receive calls through Dstny in Teams
Available on all your devices through the Teams App
Choose which number to display (fixed or mobile)
Synchronize availability status between Dstny and Teams
Advanced features: call routing, fixed-mobile integration, IVR, analytics, CRM integration and much more

Dstny Teams Connect Portfolio

Integrating your Dstny communication platform with Microsoft Teams can be done on three levels, regardless of your company’s digital transition phase. The perfect combination of Dstny’s business communication and Microsoft’s elegant tools for effective collaboration

Teams Connect

Manage Dstny phone system functions directly from within MS Teams

Via a Dstny app, loaded to your company’s Teams software
Log in/out of call groups, access voicemail, change your caller ID, etc.
Synchronise your availability status between Teams and the Dstny platform

Teams Connect Advanced

Make & receive external calls via the Dstny app in Teams

Via a Dstny app, loaded to your company’s Teams software
Use the integrated dialer for making calls
Call history, phone book, call transfer, and more
Choose which number to display (fixed or mobile)
No additional Microsoft E5 Teams Phone Standard license needed
Can be used with Teams Connect to manage the connection with the Dstny platform

Teams Connect Premium

Make & receive external calls natively in Teams

Uses the native Dialer in Teams if you already have the Microsoft license
Call history, phone book, call transfer, ...
Choose which number to display (fixed or mobile)
Flexible call routing based on the configuration in Dstny UCaaS
Ring, Hunt and ACD groups with call center functionalities
Can be used with Teams Connect to manage the connection with the Dstny platform

Seamless integration and management

Discover the benefits for Fleet Managers and System Administrators

Use the secure Dstny UCaaS infrastructure with no dedicated infrastructure needed on your end
No Microsoft configuration required – the Dstny provisioning system does this automatically, activating users in minutes.
Flexible configuration that works with users with different types of Microsoft licenses and devices
Benefit from Dstny's competitive calling plans and competitive tariffs for fixed and mobile calls.
Incorporate other Dstny value-added services like Fixed Mobile Convergence (FMC), CRM integration, and Analytics for both communication and meeting data.

Benefits for your company

One platform for internal and external communication

Make Microsoft Teams your central hub for both internal and external communication, improving efficiency whether in the office, at home, or on the go. Access all your contacts from Office/Teams, and call them on their mobile or fixed number – whether they use Teams or not.

All the benefits of Dstny's Business Cloud Telephony

Take advantage of the integration with the Dstny Business Communications Platform for a fully integrated work experience. Enjoy unique fixed-mobile integration, extensive PBX functions, analytics, and the ability to connect with your CRM/ERP.

Easy management within your familiar Teams environment

Easily manage things like number display, log in and out of call groups, listen to voicemails, and synchronise availability status via the Teams Connect app. Additionally, enjoy advanced features such as intelligent call routing, IVR, and much more.

Why Choose Dstny as Your Teams Telephony Partner?

Dstny is a European leader in Teams telephony, partly due to the acquisition of Microsoft Teams integration specialist Qunifi in 2022. The renowned Call2Teams platform, on which Teams Connect is based, has won several awards and represents over 10% (1 million+ users) of active Teams telephony subscriptions worldwide. We provide a native Teams integration that offers an unparalleled user experience.

Dstny’s proprietary technology allows us to quickly respond to customer needs. With a B2B focus, we understand business challenges and ensure fixed and mobile extensions function as a single unit, making the entire PBX available everywhere. As a technology provider and integrator, we offer an all-in-one solution that seamlessly integrates into your company’s operations, enhancing communication and efficiency without managing multiple vendors.

Integrate telephony with Microsoft Teams

Curious about how the integration between Dstny and Microsoft Teams can work for your company?